Privacy Policy
1. Data Collection
We collect the following information to provide our matchmaking services:
A. Information You Provide
Registration Data:
Name, gender, date of birth
Contact details (email, phone number)
Marital status, photos
Education, profession, income
Family/relative details (for matrimonial matching)
Sensitive Data (Optional):
Caste, sub-caste, religion
Government IDs (for verification)
Health information (disabilities, etc.)
Payment Information:
Credit/debit cards, UPI (processed via secure gateways)
B. Automatically Collected Data
Usage Data:
Login times, search history, interactions
Device information (model, OS version)
IP address, browser type
SMS Permissions:
Used only for OTP authentication during payments
C. Third-Party Data
Social Media Logins:
If you sign in via Facebook/Google, we receive basic profile info (name, email) as per their policies
2. Purpose of Data Collection
We use your information to:
Create and manage your matrimonial profile
Suggest compatible matches based on your preferences
Process payments for premium services
Improve app functionality through analytics
Prevent fraud and ensure platform security
Communicate service updates (opt-out available)
3. Data Sharing & Disclosure
We do not sell your personal data. Limited sharing occurs with:
A. Necessary Third Parties
Payment processors (Razorpay, PayPal, etc.)
Cloud service providers (AWS, Google Cloud)
Analytics tools (Google Firebase)
B. Legal Requirements
We may disclose data if required by law or to:
Protect user safety
Prevent fraud
Comply with legal proceedings
4. Data Retention
Active accounts: Retained until deletion
Deleted accounts:
Soft-deleted profiles are hidden but may remain in backups for up to 90 days
Email soyramaratha@gmail.com for permanent deletion requests
5. User Rights & Choices
You can:
Edit profile visibility in app settings
Delete your account (via app or email request)
Opt out of marketing emails
Request data access/portability by contacting us
6. Security Measures
Encryption: All sensitive data transmitted via SSL/TLS
Access Controls: Strict employee access limitations
Regular Audits: Security assessments conducted annually
Note: While we implement robust protections, no digital platform can guarantee absolute security.
7. International Data Transfers
Data is stored and processed in India. By using our services, you consent to this transfer.
8. Children’s Privacy
Our app is not intended for users under 18. We do not knowingly collect children’s data.
9. Policy Updates
We’ll notify users of material changes via:
In-app banners
Email (if provided)
Updated “Last Updated” date in this policy
10. Contact Information
For privacy-related requests:
Email: soyramaratha@gmail.com
Phone: +91-9822264003
Address:
Soyra Maratha Wadhuvar Suchak Kendra,
Ahmednagar, Maharashtra – 414001
Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:
What information does Soyramaratha.com collect from you?Soyramaratha.com is an advertising platform providing targeted advertising services for the purpose of matchmaking ("Service"). In order to do provide the services, we ask for certain personal information which is displayed on the site on behalf of you to find the perfect life partner. You hereby provide your consent to collect, process, and share of your personal information in order to provide the service.
Soyramaratha.com gathers following types of information while you are availing our services :
i. Information you submit; and
ii. Information not directly submitted by you
iii. Information we receive from others
Information submitted by you
In order to avail the service you provide the following information:- While registering for our service, you share with us your personal data, such as name, your gender, date of birth, contact details, educational qualification, employment details, photos, marital status and your interests and sensitive personal data such as your Identity proofs, health data, caste or tribe etc... When you avail for a paid service, you provide us or our payment service provider with the sensitive personal data, such as your debit or credit card number or UPI. Testimonials submitted by you including your success story and photos. Information submitted by you voluntarily while participating in surveys contest, promotions or events. Details shared with our customer care team. (This information used to monitor or for training purposes and to ensure a better service). You will be added to our soyra’s whatsapp group after availing paid service
Information not directly submitted by you
User activity
We collect information about your activity on our services, such as date and time you logged in, features you've been using, searches, clicks and pages visited by you,
your interaction with other users including messages exchanged.
Device Information
We collect information from and about the device(s) such as IP address, device ID and type, device-specification and apps settings, app error reports, browser type and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
SMS permission
We need SMS permission for authenticating transactions via OTP, sent by the Payment Gateway.
Information we receive from others
In addition to the information you provide us directly, we receive information about you from others, such as:
Social Media
You have an option to use your social media login (such as Facebook Login) to create and log into your soyramaratha.com account. This saves you from remembering one more login credentials and allows you to share some information from your social media account with us.
How we use information we collect?
We use the information collected in the following ways:
we use the information submitted by you to provide the Service.
manage your account
provide you with customer support
conduct research and analysis about your use of our services for providing better services
communicate with you by email, phone about services, promotions or offers that may be of your interest.
Recommend relevant matches to you and display your profile to other users.
With whom does we share your information?
Except where you are expressly informed on the site or as described in this privacy policy we do not sell, rent, share, trade or give away any of your personal information.
With other users
we publish the information shared by you with other users to provide the services. The information so published are provided by you and be cautious as what you share with other users. You can always control your privacy setting by visiting the "setting/privacy option" page.
With our service providers and partners
We may use third party service providers to provide website and application development, hosting, maintenance, backup, storage, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information. All of our service providers and partners agree to strict confidentiality obligations.
How we secure your information?
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry. We follow generally accepted industry standards to protect the personal information submitted to us. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
If you have any questions about the security at our website, please email us on soyramaratha@gmail.com
How long we keep your information?
We keep your personal information only as long as you use our service and also as permitted/required by applicable law.In practice, we delete or anonymize your information upon deletion of your account, unless the same is required for to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our website or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. We retain information for better services, and we only use the information to analyse about the use of our Services, not to specifically analyse personal characteristics about you.
How will I know of changes in Soyramaratha.com privacy policy?
If we make a material change to our privacy policy, we will send an email communication about the update so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will notify you by way of an email. We will give you a choice as to whether or not we can use information in this different manner and act accordingly.
Tell me how to contact Soyramaratha.com.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please email us on soyramaratha@gmail.com or contact us at.
Soyra Maratha wadhuvar suchak Kendra, Samrajya, Om colony, Nandanvannagar, Bhistabag, Ahmednagar 9822264003, 9561010003, 9049104003